Privacy Policy
This policy explains what personal data we collect, why we collect it, and what rights you have under the Personal Data Protection Act 2010.
1. Who we are
MOMMYHANA CREATIVE SDN. BHD. (Company registration number 201801011835)
NO 2-2F, JALAN SETIA PERDANA BE U13/BE, BANDAR SETIA ALAM, SEKSYEN U13, SHAH ALAM, 40170, SELANGOR, MALAYSIA
Email: sales@mommyhana.com
Telephone: 601166120052
2. What we collect
We collect the information you give us when you place an order, create an account, or contact us. This typically includes your name, delivery address, email address, and telephone number. We also collect information about how you use this website, such as the pages you visit and the device and browser you use.
We do not store your full card details. Card and banking details are handled by the payment gateway you choose at checkout.
3. Why we use it
We use your personal data to process and deliver your orders, to respond to your enquiries, to handle returns and refunds, to keep proper business records, and, where you have agreed to it, to send you marketing about our products. You can withdraw consent to marketing at any time.
4. Who we share it with
We share personal data only as needed to run the store. This includes our payment gateways Billplz, HitPay and Stripe for processing payments, our courier NinjaVan for delivery, and Shopify, which hosts this website. We may also disclose data where the law requires it. We do not sell your personal data.
5. Cookies
This website uses cookies to keep your cart and session working, to remember your preferences, and to understand how the site is used. You can control cookies in your browser settings. Some parts of the site may not work correctly if cookies are disabled.
6. Storage and security
We take reasonable steps to protect personal data against loss, misuse, and unauthorised access. Personal data may be stored or processed on servers located outside Malaysia by the service providers named above.
7. How long we keep it
We keep personal data for as long as needed for the purpose it was collected, and for as long as we are required to keep records under Malaysian law.
8. Your rights
Under the Personal Data Protection Act 2010 you may request access to the personal data we hold about you, ask us to correct it if it is inaccurate, limit how we process it, or withdraw your consent to marketing. To make a request, email sales@mommyhana.com or call 601166120052. We may need to verify your identity before we act on a request.
9. Changes to this policy
We may update this policy from time to time. The version published on this page is the version that applies.
10. Contact us
MOMMYHANA CREATIVE SDN. BHD. (Company registration number 201801011835)
NO 2-2F, JALAN SETIA PERDANA BE U13/BE, BANDAR SETIA ALAM, SEKSYEN U13, SHAH ALAM, 40170, SELANGOR, MALAYSIA
Email: sales@mommyhana.com
Telephone: 601166120052
Last updated: 12 August 2026